Frequently Asked Questions

How do I get started?

Request a Demo with us to be contacted by our sales team. If you find that Producer ConnectTM addresses the needs of your business, we will verify your business credentials and get you set up with an account.

How long will my free trial last?

Your free trial will last 30 days. After that you will be billed monthly for your subscription.

How does Producer Connect billing work?

After your free trial ends you will be billed monthly for your subscription.

What forms of payment do you accept?

We accept all major credit cards.

Will I be charged sales tax?

Yes. You will be charged applicable sales tax according to your location.

What is your cancellation policy?

You may deactivate your account anytime. You will be billed and can continue to use Producer Connect for the rest of the current billing period. After that, you will no longer be billed. You may reactivate your account anytime and your data will still be available.

You can also choose to delete your account and all associated data. You can contact us to create a new account anytime.

How does Producer Connect get its product data?

Producer Connect product data comes directly from the producer of the product itself.

Who is product data shared with on Producer Connect?

Product Data is shared by verified producers to verified retailers on the Producer Connect system.

How is product data protected on Producer Connect?

Producer Connect uses a multi-pronged approach ensuring the highest level of web security, including end-to-end encryption and encrypted token-based authentication.